Infrastructure Issues Impacting Pay by Bank

Incident Report for Link Financial

Resolved

AWS has restored all services and is processing any residual backlogs. We are fully operational and our monitoring has observed no service interruptions issues since resolution.

Posted Jun 13, 2023 - 17:39 EDT

Monitoring

AWS is beginning to see improvements and continues to work towards a full recovery

Posted Jun 13, 2023 - 17:02 EDT

Identified

AWS has identified the root cause and are actively working to resolve the issue.

Posted Jun 13, 2023 - 15:46 EDT

Investigating

We understand that AWS is experiencing a service interruption that is impacting our Pay by Bank product. We will provide more updates as we have them.

If you have any questions or would like to contact us please email: support@link.money.

Posted Jun 13, 2023 - 15:34 EDT

This incident affected: Linking Flow.